Refund policy
30 Days Return & Exchange Policy
At Mirha Collection, we want you to love every suit you buy. If you are not happy with your order, you can return or exchange it within 30 days of delivery.
Eligibility
- The fabric must be uncut, unstitched, unwashed and unused.
- The item must be in its original packaging with all tags and brand labels attached.
- Proof of purchase (order number) is required.
- Items bought on clearance or marked as final sale cannot be returned.
How to request a return or exchange
- Contact us on WhatsApp at +92 324 7721677 within 30 days of receiving your parcel, with your order number and the reason for return.
- Our team will confirm your request and share the return address.
- Send the item back in its original packaging. We inspect it within 2-3 working days of receiving it.
Exchanges You can exchange your suit for a different colour, design or any other product of equal value. If the new item costs more, you pay the difference. If it costs less, we refund the difference.
Refunds Once your return is approved, we refund the product amount within 5-7 working days. Since most orders are paid with Cash on Delivery, refunds are sent by bank transfer, JazzCash or Easypaisa to the account you provide.
Damaged, defective or wrong items If you receive a damaged, defective or wrong item, please send us photos on WhatsApp within 48 hours of delivery. We will replace it or give you a full refund, and we will cover the return delivery charges.
Return delivery charges For change-of-mind returns and exchanges, the customer pays the return delivery charges. For damaged, defective or wrong items, Mirha Collection covers them.
Contact us For any questions, message us on WhatsApp at +92 324 7721677.